Seramika Afbouw B.V. respects the privacy of everyone who uses our website and services. In this privacy policy, we explain which personal data we collect, why we process this data, and how we protect it.
We handle personal data with care and process it exclusively in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).
This privacy policy applies to the use of the website and services of Seramika Afbouw B.V.
1. Company Information
Seramika Afbouw B.V.= Eemmeerlaan 3a 1382KA Weesp The Netherlands
Chamber of Commerce number: 123456789
Seramika Afbouw B.V. is responsible for the processing of personal data as described in this privacy policy.
2. Personal Data We Process
We process personal data when you use our website, place an order, or contact us.
This may include, among other things:
- first and last name
- address details
- postal code and city
- email address
- phone number
- payment information
- order details
- IP address
- information about your browser and device
We only collect data that is necessary to provide our services or to improve the functioning of our website.
3. Purposes of Data Processing
Seramika Afbouw B.V. uses personal data exclusively for clear and legitimate purposes.
The data may be used for:
- processing and delivering orders
- handling payments
- providing customer service
- responding to questions or requests
- improving our website and services
- analyzing website usage
- marketing and advertising where applicable
- complying with legal obligations
4. Legal Bases for Processing
We process personal data based on different legal grounds.
This may be necessary for the performance of a contract, for example when you place an order.
Processing may also take place because we must comply with legal obligations, such as tax regulations.
In some cases, we process data based on legitimate interest, for example for website analysis, security, and improving our services.
For certain forms of marketing or tracking, your consent may be requested.
5. Payments
To process payments we use the payment service provider Mollie.
When you make a payment via our website, certain data may be shared with Mollie, such as your name, address, and payment details.
Mollie processes this data solely for the purpose of processing the payment and in accordance with applicable privacy legislation.
6. Sharing Data with Third Parties
Seramika Afbouw B.V. does not sell personal data to third parties.
Personal data is only shared with external parties when this is necessary for our services.
This may include:
- payment providers
- logistics partners for delivery
- hosting and IT service providers
- analytics or advertising platforms
Where necessary, we conclude data processing agreements with parties that process personal data on our behalf to ensure an appropriate level of security.
7. Analytics and Marketing
To gain insight into the use of our website, we use analytics tools and advertising platforms.
We may use tools such as:
- Google Analytics
- Google Ads tracking
- Meta Pixel for Facebook and Instagram
These tools help us analyze website usage and tailor advertisements more effectively to visitors.
Where possible, data is anonymized.
8. Cookies
Our website uses cookies.
Cookies are small text files that are stored on your device when visiting a website.
Cookies may be used to:
- ensure the website functions properly
- gain insight into website usage
- make advertisements more relevant for visitors
When you first visit our website, you may be asked for consent to place cookies.
You can remove or block cookies at any time via your browser settings.
9. Data Retention Periods
We do not store personal data longer than necessary for the purpose for which it was collected.
In some cases, we are legally required to retain certain data for a longer period, for example for tax administration.
In such cases, data may be stored for up to seven years.
10. Data Security
Seramika Afbouw B.V. takes appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.
Our website uses secure connections such as SSL encryption, ensuring that data is transmitted securely.
11. Your Rights
Under the GDPR, you have several rights regarding your personal data.
These include the right to:
- access your data
- have your data corrected
- have your data deleted
- object to data processing
- restrict processing
- transfer your data to another party
A request regarding your personal data can be submitted via:
info@seramika.nl
We generally respond to requests within thirty days.
12. Links to External Websites
Our website may contain links to external websites.
Seramika Afbouw B.V. is not responsible for the privacy policies or content of these websites.
13. Changes to this Privacy Policy
Seramika Afbouw B.V. reserves the right to modify this privacy policy.
The most current version will always be published on our website.
We recommend consulting this privacy policy regularly.
